Return Policy and Exchange Policy
ucxx.co prides itself on offering the highest quality merchandise and service. If you are not delighted with your purchase, return the unused item in its original condition within 10 business days after being received, and you may request an exchange or we will provide you with a full refund, less shipping costs. Items marked as SALE cannot be returned or exchanged, they are final sale.
All returns must be sent via UPS, registered mail, or any other delivery service that can track a package and requires a signature upon delivery.
Please note - the customer is responsible for all shipping costs associated with exchanges and returns unless ucxx.co has sent the incorrect size or an incorrect or damaged item.
Steps To Return an Item
Customers will need to email customer service at firstname.lastname@example.org for all return inquiries. Please include your order number, date of purchase and reason for return. All requests will be considered and responded to within a 24 hour time period of receipt. If a request is received after 3pm on Friday, the request will be responded to by the end of the business day on Monday. If the item is deemed acceptable for return, we will immediately email the customer a RMA (return authorization form) that must be included with the item, along with a copy of the receipt. All returns need to be shipped to: